If you're a startup or small business looking for a new 1300/1800 number, it's vital you capture every customer call with our simplified Professional Live Answer Service.
Our Simplified Live Answering Service is the next step to ensure your startup or small business maintains that truly professional image at all times.... 24/7.
Our Simplified Professional Live Answer Service collects your caller's name, company name and phone number.
Our NZ based Live Operators are professionally trained, well-spoken and can answer your calls 24/7 in your business name.
Each Live Answer message is sent by SMS with the message details and also to your email box for your records.
Our Live Answering Service is unique because we allocate you a "1800 Live Answer Service Number".
The benefit of our Professional Live Answer Service is that we can configure your 1300 number or 1800 number to your home phone or office phone to divert to our Professional Live Answer messages when your home phone or office phone is busy or rings out after, say, 10 seconds.
Another of our Professional Live Answer Service benefits is that we can also configure your Live Answer messages to automatically redirect at specified times (e.g. after office hours).
For $10 a month + $1.50/min, you can have your very own Simplified Professional Live Answer Service set up in no time.
Our Live Answer Service is offered as a stand-alone service or as an overflow feature to your landline when your landline is busy. No, we don't recommend overflow diversions to or from a mobile phone. While our system permits diversions from a mobile phone to a landline or another mobile phone, we do so on the understanding that if a fault occurs with your mobile phone or with your mobile phone's Provider which causes your diversion configuration to a landline or mobile phone to cease functioning as you expect it is not possible for us to assist you as we don't have control over your mobile phone/provider's settings.
Our Live Answer Service is perfectly postioned as a simple, basic and very economical service suited to home-based or sole trader businesses. Our Live Answer receptionists do not interact with your customers other than in taking simple, basic reply-back contact details of from your customer.
We have only been a customer for a few months but found the service quick, cheap and easy to use. Maitland security guard services
Everything works. Clear information. No aggro.
As a small business owner, every dollar counts and any savings is equity I can put right back into growing my business. FYI Telco is a cost effective way of providing a professional phone number and identity for my marketing efforts and attract more leads and customers both online and offline.
I have found the FYI Telco service easy to use and very cost effective. A 1300 number has made advertising and printing so much easier as we have been able to move to larger premises without having to change numbers. The cost we saved on having to reprint business cards have paid for the service.